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xKimChe
01-04-2005, 12:16 AM
I go to the poker room and get a black screen and error message about data incryption. Is there a down load verson?

.pambo.
01-04-2005, 01:00 AM
I get the same message, no matter what browser I use... OS9.2

Geneclone
01-04-2005, 04:32 AM
Got no problem but im running 10.3.3

If PR works this site should. I had some issues with a Data encryption error when I first signed into this place but it seems to have resolved. The last message from support said it was at their end. It is a secutiy certificate update problem.

Geneclone
01-04-2005, 06:00 AM
Now y system is back to Data encryption error!

SUPPORT!!!!!!! :what:

Patricia
01-04-2005, 09:08 AM
Thanks for pointing out the error. I will pass it on to support.

Patricia
01-04-2005, 09:38 AM
The problem seems to be with Mac and Internet Explorer. Here is an exerpt from our help section.

If you are currently using Microsoft Internet Explorer on your Mac to login into your Hollywood Poker.com account, you will be advised of the following error: "Security Failure; Data Encryption Error". This error occurs because Hollywood Poker uses an advanced security system known as "128bit encryption" which keeps our member's information private and secure. Internet Explorer for Macintosh currently only uses "40bit encryption"

check out more Mac Help (http://www.hollywoodpoker.com/help/troubleshoot-macintosh-ssl-java.html)

Hope that helps.

Geneclone
01-04-2005, 09:43 AM
Patricia nailed it. My Safari browser logs straight in no problem. :waytogo:

.pambo.
01-04-2005, 10:57 AM
Thanks Patricia... sounds fixable.
Opera should work...

pokermac xxx
11-18-2005, 10:58 AM
Safari and Firefox are your best bet.
-----------------------------------------
For more Mac Poker Tips check out:
Poker-Mac (http://www.poker-mac.com)
P-M Forums (http://www.poker-mac.com/forum)
-----------------------------------------

adioking3
04-05-2006, 12:45 AM
I agree, FireFox and Safari are best, but I do prefer FireFox for my own personal reasons. Of course, I do think that the downloadable Mac clients are best to play with.

Mawbster
04-06-2006, 04:35 PM
I upgraded to the new Macbook Pro yesterday.

Firefox is now crashing when I try to load the java based applet.

Safari works.

FYI if anyone is planning to go with a new Intel based Mac.

Skallagrim45
04-08-2006, 12:16 PM
After trying everything that i can think of, and following every suggstion by HP support - It appears that HP has left another Mac OS behind in its upgrade.

It would appear that nothing will get the new upgraded HP java to run if you, like me, are still using Mac OS 10.1.5.

Just wanted to let anyone who is also using that system know that, as it will save you a lot of useless time and effort.

My next step is to upgrade to OS 10.2 - the last system upgrade my old MAc will handle - I will let you know if that works.

PS - I really hate the planned obselesence of computers ....

Skallagrim