Dan
02-07-2005, 12:18 PM
Hey,
This thread addresses all the latest login problem threads.
Firstly, we are sorry for you not being able to access your accounts. It was caused by a small configuration error with one of our servers. It appeared around 10:30pm EST Sunday Night, which is when people started experiencing login problems.
We have fixed the problem and have added additional monitoring so that if it or something similar happens again, we will be warned immediately.
Also, if during this you requested your password to be resent to you. This didn't get processed, therefore your password was not modified. If you still need your password resent, please request it again.
Sorry for the inconvenience,
-Dan
This thread addresses all the latest login problem threads.
Firstly, we are sorry for you not being able to access your accounts. It was caused by a small configuration error with one of our servers. It appeared around 10:30pm EST Sunday Night, which is when people started experiencing login problems.
We have fixed the problem and have added additional monitoring so that if it or something similar happens again, we will be warned immediately.
Also, if during this you requested your password to be resent to you. This didn't get processed, therefore your password was not modified. If you still need your password resent, please request it again.
Sorry for the inconvenience,
-Dan