Welcome to the HP forum m1slocr!
I understand that it can be frustrating to be disconnected during a tournament. The tournament rules indicate that in the case of a disconnection from a game (the risk of which the player accepts) caused by a problem in a player's computer, the disconnected player will have 30 seconds added to the time already allotted for action. Hollywood Poker does not accept responsibility for a player's disconnection unless it is caused by a problem on our end, such as a server crash. Also, if a player's connection fails during a hand, he or she will automatically fold that hand.
I'm glad to hear that you still had a good time. Our most popular tournament, The Michael Wood's Invitational, is tonight at 10 pm EST. There are always celebs playing in this tournament and it is a lot of fun. Check it out! We'd love to see you there.
Cheers,
Julie
