Celebrity Poker Night August 15

surfman22 · #1 08-15-2006, 10:55 PM

I know this was advertised as a surprise, but I never thought the surprise was NO TRNY. A lobby full of celebs and peeps waiting to play and no tournament. At least management should have told support what what going on, we all kept waiting for the surprise and no answers were available.

Al N Smithee · #2 08-15-2006, 11:11 PM

That as good as HP is in most every other area . . . their information chain to THEIR OWN SUPPORT PEOPLE and thus us the membership has ALWAYS been lacking.

Timely information hardly ever passes here. Again this being another example. The surprise is actually NO surprise that HP Management has NOT YET addressed THIS issue.

.

doubleeaglec · #3 08-16-2006, 02:52 AM

Why would the CPN not run tonight? If "showtime" was there why would the CPN not run?

This was a bad night at HP. The lobby was nuts, every other question was "is there a cpn tonight" Hardly any responses... And the nameless HP support person kept typing in the lobby about a surprise guest host tonight.

So, we all waited and waited and waited....... we are still wating.

I guess the support person should have came back and said "You all just got punked"

Maybe we can have a make up cpn??

Kind of mad we did not get to play it or someone could not give us a straight answer why we would not have the tourney

thirstyboots · #4 08-16-2006, 09:53 AM

In addition to the celebrity poker night frustration, there were dozens of us in the lobby asking for help to be allowed to play the restricted freeroll, which we could not play despite being registered. If it was a problem with a serever or something, you would think they would at least apologize by email. For some of us (I make good money at my job, as I am sure do many of the celbrities and others who were incovenienced) the wasted time was an added burden. Support by email was especially unsupportive. I knew Bush would never admit to his mistakes but it appears like HP has the same sickness..

doubleeaglec · #5 08-16-2006, 12:03 PM

Quote:

Originally Posted by thirstyboots

In addition to the celebrity poker night frustration, there were dozens of us in the lobby asking for help to be allowed to play the restricted freeroll, which we could not play despite being registered. If it was a problem with a serever or something, you would think they would at least apologize by email. For some of us (I make good money at my job, as I am sure do many of the celbrities and others who were incovenienced) the wasted time was an added burden. Support by email was especially unsupportive. I knew Bush would never admit to his mistakes but it appears like HP has the same sickness..

Anyone heard anything yet????

Desertrex66 · #6 08-16-2006, 12:25 PM

I saved 15% this morning switching my car insurance to Geico!!!!

Julie · #7 08-16-2006, 12:34 PM

Hi all,

The CPN tournament did not go off last night due to a technical error of which we could not have any prior warning. We are following up with our Network to ensure that this does not happen again.

Please accept our apologies for any incovenience caused.

Warm Regards,

Hollywood Poker Support Team
.

doubleeaglec · #8 08-16-2006, 12:35 PM

Quote:

Originally Posted by Julie

Hi all,

The CPN tournament did not go off last night due to a technical error of which we could not have any prior warning. We are following up with our Network to ensure that this does not happen again.

Please accept our apologies for any incovenience caused.

Warm Regards,

Hollywood Poker Support Team
.

So, how did Showtime go off at the same time with out a problem

Julie · #9 08-16-2006, 12:38 PM

It was a technical problem that only affected the Celebrity Poker Night tournament. I assure you that it was not a planned cancellation and we did not have any prior warning.

Again, please accept our apologies.

Julie

doubleeaglec · #10 08-16-2006, 12:41 PM

Just find it weird that only the CELEBRITY POKER NITE would have a problem